PrimmaSupport provides highly certified and experience IT support specialist and systems engineers to handle problem management and also provide technical assistance for change management process.

Problem Management proactively manages problems in your IT infrastructure and application by providing problem identification, diagnostics and resolution for maximum availability.

Change and Release Management implement and coordinate change with multi supplier based on approved RFC (Request for Change).

PrimmaSupport can also provide you with staff augmentation services which are required on a project basis and is billed separately with your Primma services.