Managed Service

Information technology (IT) systems are expected to meet high standards of operation, while offering 24/7 availability, security, and performance.

Also, in today’s environment, you have to keep pace with the constant changes in IT, performance demands, and pressure to deliver competitive IT functionality. Yet, you need to ensure that your ICT runs cost-effectively and meets your evolving business needs.

Then you need right people, good processes and suitable tool sets to maintain your IT.

Unfortunately... it's not easy...

Internal systems and capabilities take time to build and are expensive to maintain – particularly in new or specialized domains.

It is complex, time-consuming, costly and distracting.
 

Managed Service

Good managed service will help you to deal with the day-to-day operations of one or more of your technology domains seamlessly and effectively.

It will also able to manage your technology domain(s) end-to-end, offering technical expertise, service consistency and flexibility across multiple vendors and technologies.

It will let you sleep tight every night and you will have no worry about your IT operations anymore. It will be freeing you to focus on growing your business and delighting your customers.
 

Datacomm Managed Services

With 25 years of experience in IT industry, especially on Telco, we has become the most recognized local IT Solution company in Indonesia.

Backed up by 250 engineers and many expert on various IT technology, with proven methodologies and high-level of standardization , we have successfully build and manages a lot of customer  IT infrastructure on various industry and technology domains  – including networks, datacenters, security, and system.

We can also offer custom managed services based on customer  specific requirements, cost-effectively and efficiently.

One of our key of success is our commitment to constantly building  and improving our list of standardized services through the skills, experience and methods we gain over time.

Currently, we hold ISO 20000:2011 certification for our implementation of  IT Service Management best practice which demonstrates our commitment to achieve the highest level of customer satisfaction.

We also holds ISO/IEC 27001 :2011 certification for Information Security Management which demonstrate our commitment to keep customer data Confidentiality, Integrity and Availability as a top priority.

And the last, we also holds ISO 9001:2008 Quality Management System our processes of delivering Solution  to customer. This achievement demonstrates our commitment to providing the highest quality solution for our customer.