Office Automation is a system related to digital centralize administration components of an organization where data, information and communication is made through the medium of information and communication technology.
— Robles, M., 2004.
With the rapid evolution of information, technology has produced large, ever-increasing volumes of diverse and complex digital records. Utilization of those digital records, will help to increase the institution’s performance, especially for institutions that are closely related with public services.
DTC Office Automation is an EDRMS (Electronic Document and Record Management System) and BPM(Business Process Management) based application, which can be applied flexibly to help the document management activities of an institution in accordance with the unique business process in each department.